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General Conditions

 

1.Acceptance of Terms and Conditions.

The general conditions of recruitment and use of the website (hereinafter, the General Conditions), seek to regulate the information provided on the website www.espadrillesbarcelona.com and commercial transactions held between FALUA ESPADRILLES SL and their users and customers.

The navigation by users of online store www.espadrillesbarcelona.com and the acquisition of any of the products offered on it implies the acceptance of each and every one of the General Conditions. FALUA ESPADRILLES S.L. reserves the right to change at any time and without notice to amend the General Conditions by posting such changes on the website so they can be known in advance by the users and customers.

If you have any questions regarding the General Conditions or the Privacy Policy you can contact us using our contact form.

2. Information provided on the website

FALUA ESPADRILLES S.L. reserves the right to modify the commercial offer (products, prices, promotions and other commercial and service conditions) presented in www.espadrillesbarcelona.com at any time. We make every effort to ensure that the information contained on the website is accurate and do not include typographical errors. In the case that at some point there are any error of this type, proceed immediately to its correction.

If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, we will communicate that error and the customer is entitled to reconfirm your order at the correct price or to cancel your purchase without cost on their part.

If we can not contact the customer the order will be considered as cancelled and a refund of the total amount paid will be paid back.

FALUA ESPADRILLES S.L. is not responsible directly or indirectly from any of the information, content, statements and expressions contained in the products sold on the website. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless the establishment explicitly stated otherwise herein.

3. Responsibility of FALUA ESPADRILLES S.L.

Users and customers assume all liability for the use of our website. In this way, accept that FALUA ESPADRILLES S.L. shall not, directly or indirectly, for any damages of any kind arising from the use of the website and especially, the impersonation performed by a third party or any fraudulent use of your card. You are solely responsible for data diligently guard their credit cards. In case of loss or theft of your credit card, you are responsible to notify the office of the credit card network immediately.

Users and customers have an obligation to compensate FALUA ESPADRILLES , SL of any damages that may cause directly or indirectly as a result of your breach of these Terms, violation of applicable regulations and / or violation of the rights of FALUA ESPADRILLES, SL


FALUA ESPADRILLES, SL does not control the use customers of the website. FALUA ESPADRILLES S.L. under no circumstance does guarantee that users use the website in accordance with the law, the General Conditions, morality and generally accepted principles

The responsibility of FALUA ESPADRILLES SL in connection with any product purchased on the website www.espadrillesbarcelona.com is strictly limited to the purchase price of the product.

4. Dues of clients and customers

The user agrees to comply with the General Conditions and to meet the special warnings or instructions contained therein or on the website and to always act according to law, morality and the requirements of good faith, using due diligence, and not using the Website in any manner that could prevent, damage or impair the normal operation of the property or rights of FALUA ESPADRILLES SL, suppliers, other users and customers or, more generally, any third party. It is prohibited to access and use the portal without the express consent of their parents and adults who do not have the legal capacity to enter into binding contracts; FALUA ESPADRILLES SL is not responsible for the accuracy of the data filled by the user and therefore can not verify the age or capacity to act the same.

Users and customers www.espadrillesbarcelona.com undertake:

a) Use the website to make legitimate inquiries or orders. All false or fraudulent orders are forbidden.

b) Provide accurate information about the data requested in the customer registration form or placing an order, and keep them updated. In particular, it is necessary that you provide an email address for shipments and, when appropriate, other information that we use to contact you if necessary.

c) Do not enter, store or disseminate on the website any software, data, viruses, code, robot or other electronic or physical device which is capable of causing damage to the web site in any of the services, or in any equipment, systems or networks FALUA ESPADRILLES SL, or to any other user or client.

d) Keep with due diligence the "username" and "password" that is provided by FALUA ESPADRILLES SL. Customer is responsible at all times in the custody of their access codes that are personal and not transferable, thus assuming any damages arising from its misuse, as well as the transfer, disclosure or loss thereof. To this end, access to restricted areas and / or use of the contents of the site made under the password of a client shall be deemed made by the customer, who will answer in every case of such access and complete indemnity for use with FALUA ESPADRILLES SL. Should there be any circumstances that could endanger access and / or use by unauthorized parties, the customer must notify us immediately so that we proceed immediately to block and replace it.

e) Do not include or disseminate on the website any content that infringes intellectual property rights, industrial or business secrets of others.

f) Do not make advertising or commercial exploitation through the website, and not to use the content and information contained on the website to send advertising, or send messages with any other commercial purpose, nor collect or store personal data third.

The user and the client agree that the failure or not acceptance of the General Conditions shall constitute FALUA ESPADRILLES SL, the right to refuse or remove without notice, the user or customer access the website and the exercise any term in law.

5. The order. Promotional offers and Prices.

To place order at www.espadrillesbarcelona.com the customer needs to connect to and register as a customer by completing the electronic form that appears at any time in the store and following the instructions therein. Upon registration you must add the product you wish to cart, according to the guidance given on screen and completing form provided and validating it.

Promotions and offers presented on the website are valid exclusively for online orders made in www.espadrillesbarcelona.com, and may not reflect current prices and offers in-store face of LLUIS MANUEL, SL in Spain as well as other suppliers of their products.

All prices shown in www.espadrillesbarcelona.com include VAT. These prices do not include the cost of sending the products, which are listed separately, as provided below. The client agrees to pay shipping costs.

The validation of the order by the customer expressly assumes the knowledge and acceptance of these General Conditions as part of the contract. Unless proved otherwise, the data stored by FALUA ESPADRILLES SL constitute proof of all transactions between FALUA ESPADRILLES SL and their customers. FALUA ESPADRILLES S.L. archived electronic document making the agreement accessible.
Once the purchase is done, before 24 hours after the execution, FALUA ESPADRILLES SL shall be provided to the customer an e-mail proof of purchase.

6. Product Availability

The selection of products offered in www.espadrillesbarcelona.com is valid while the product is visible on the website, within the limits of available stock. All orders are subject to their availability. If difficulties arise in terms of supply or stock, we can offer substitutes of equal or different prices, but if you do not want change, we will refund any amount that could have paid.

We reserve the right to remove any product from this website at any time.

We do not responsibility for the fact to remove or modify any product or website content, or not to process an order after we have sent the shipping confirmation.

7. Shipping

Shipping charges are not included in the prices provided in the website and are displayed before finishing the order, according to the shipping address for each order. Relevant shipping costs will be borne by the customer.

8. Payment

Www.espadrillesbarcelona.com payments are made by credit card or debit card (Visa, Mastercard, Visa Electron and / or other similar cards) through the TPV LA CAIXA. For payments cards issued outside Spain, its savings bank must comply with Spanish Security Protocol. Payments that not comply with this regulation will not be accepted.

In case of the TPV LA CAIXA report on the refusal of the card will automatically cancel the order, reporting cancellation.

The client must inform FALUA ESPADRILLES SL any improper or fraudulent charge on your credit card or debit card, by e-mail to info@espadrillesbarcelona.com by facilitating a contact telephone number, so that they can carry out the relevant steps and checks .

FALUA ESPADRILLES S.L. reserves the right to refuse any transaction carried out by credit card. In this case proceed to repay the cash on the original card.

9. Ways of delivery and timing.

The goods are shipped to the shipping address indicated. Do not ship to PO boxes, so we the exact address of delivery.
The customer agrees to permit the delivery by providing a delivery address where it can be delivered within the usual time of delivery of goods. In case of default by the client FALUA ESPADRILLES SL shall have no responsibility for the delay or inability to deliver your order.

In case of placing an order for several items with different availability, the deadline is expected to be longer delivery. In exceptional cases, FALUA ESPADRILLES S.L. reserves the right to break down the request, with available items and leaving a second shipment yet, the articles are not available. In this case, the second shipment will be made at no additional cost.

The maximum time limit for delivery of statutory order is thirty (30) days. However, the normal delivery of FALUA ESPADRILLES SL is 3-10 working days from the date of order. Should there be any problem on our part to prevent sending the package within that period, we will contact you for more information.

10. Returns & Exchanges

10.1. Changes

If upon receipt of purchase made www.espadrillesbarcelona.com not satisfied, you can change within seven days of receipt.

To proceed with your change you must make sure your request meets the following conditions:

- The product should not be used.
- Must be sent in the same condition it was received.
- Must be delivered to our office before the 15 days from the date you received the order.

To request a change of model or color, please contact us via contact form and let us know the number of your order and your name.
Please send the article using or including the original packaging as well as instructions, documents and packaging that may accompany it.

You will be responsible for the cost of returning the products. Note that if you decide to return items, carriage will not accept the package.

If you have any questions, please contact us through our contact form.

After reviewing the article will inform you if you have the right to change, which shall be made as soon as possible. There shall be no exchange or refund for those products which are not under the same conditions under which they were received, or have been worn beyond simply opening the product.

Once we receive the merchandise, and found to comply with our terms and conditions set out above, we will send the new product, upon confirmation of payment of the cost of shipping. This payment can be made by credit card or bank transfer. You can confirm the rates and forms of payment through the mail info@espadrillesbarcelona.com

You can only deal with changes of products purchased from our online store.

2.10 Returns

If not satisfied, you need to return your purchases in www.espadrillesbarcelona.com in our own shop online. Instead, the products purchased in a store cannot be returned to store.

To be repaid should verify that your order meets the following conditions:

- The product should not be used.
- Must be sent in the same condition as received.
- Must be delivered to our office before the 15 days from the date you receive the order.

Please send the article using or including the original packaging as well as instructions, documentation and packaging that may accompany it. You will be responsible for the cost of returning the products. Note that if you decide to return the items with postage due will not accept the package.

If you want to cancel your purchase and return the order placed, FALUA ESPADRILLES SL will refund the purchase amount, excluding shipping costs, in the same form of payment used in the purchase.

In case that at the time of delivery of an order a client detects a problem (broken packaging, missing products, product defects or damaged or wrong) should contact us through our contact form explaining the damage within the first 24 hours of receipt. Do not accept any return of damaged items and missing items claims, has not been reported within the deadline. Please note that all product shipped is carefully reviewed to avoid these situations.

Please return the product to the address before the 15 days of receipt. Proceed to scrutinize the returned product and will inform you by e-mail within a reasonable time whether to proceed to refund or replacement thereof.

The refund or replacement item shall be made as soon as possible. You will receive a new product free of defects at no extra charge. In this case the change will always be for the same item or reference. You will only pay the first shipment, taking over  FALUA ESPADRILLES, SL of postage for the new shipment. If you wanted to make an exchange for another item, the cost of return and new shipment will not be made by FALUA ESPADRILLES SL, as indicated in clause 10.1.

There shall be no refund for those products which are not under the same conditions under which they were received, or have been worn beyond simply opening the product.

If you have any questions, please contact us through our contact form.

11. Repayment of amounts paid

Reimbursement will be made in the same way as used in the order. FALUA ESPADRILLES, SL goods will not be sent or money refund until it has verified the receipt and status of packaging and accessories of the articles to exchange. The money to be refunded is tet originally contained in the order, excluding transport costs, which will not be returned. Once verified the correct state of the returned product, FALUA ESPADRILLES SL will proceed to the payment within 30 days.

12. Privacy and data protection

For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data, FALUA ESPADRILLES, SL informs you of the existence of a file of personal data created by and under the responsibility of FALUA ESPADRILLES, SL with data obtained on the website www.espadrillesbarcelona.com, duly registered with the Spanish Agency for Data Protection.

The purpose of this file is to manage your contract with us and for shipping, through whatever means, of information relating to products and services offered by FALUA ESPADRILLES SL, which may be of interest, from the study of Data collected while browsing the website, the data provided through any form, including those arising from the business relationship or delivery of products purchased, plus any other you could give us another way. The use of the website and the execution of an order implies acceptance by the user or customer of the processing of personal data.

Data of your credit card is entered directly into a secure website of the bank that manages the payment (BBV), ensuring greater certainty and confidence.

FALUA ESPADRILLES, SL engages in the use of the data included in the file, respects confidentiality and use them according to the purpose of the file as described above. FALUA ESPADRILLES S.L. has adapted the security measures imposed by law 1720/2007 of 21 December, which approves the regulations of Law 15/1999, to prevent alteration, loss, or unauthorized access to data.

In compliance with Law 15/1999 of December 13, customers and users of www.espadrillesbarcelona.com may at any time user their rights of access, rectification, cancellation and opposition of their personal data by writing to: FALUA ESPADRILLES, SL , C / Rector Ubach, 14 1º3ª 08021 Barcelona, Spain, and indicating the name, and email user with which you signed up, enclosing a photocopy of the ID of the user.

From our side, and considering the current law will never share your personal information to third parties .You can always unsubscribe easily via the contact form Newsletter. If you are not subscribed to the Newsletter, the information you provided in your order will only be used for management purposes you request. If you do not wish to receive advertising, just log into your account and disable the sending of the Newsletter and information. Users may order the cessation of shipments of advertising by writing a message to the email address info@espadrillesbarcelona.com

13. Intellectual property

All content published on the website and, in particular, designs, text, logos and other artwork, as well as software, trade names, trademarks or industrial designs and any other signs that may be covered by legal protection intellectual property rights and industrial FALUA ESPADRILLES, SL or third-holders who have duly authorized their inclusion on the website.

In any case, it is understood that FALUA ESPADRILLES, SL grant any license or renounce, transmission, transfer all or part of such rights or confer any right or expectation of rights, in particular, alteration, exploitation, reproduction, distribution or public communication of the contents without the express permission of FALUA ESPADRILLES, SL or of the relevant owners. It prevents him no use this site safe for the purposes necessary for copying of information about your order or contacts.

The inclusion of hyperlinks (links) to websites that are not FALUA ESPADRILLES, SL do not mean y in any case the existence of trade or commercial relations with the owner of the website which includes a link, or the acceptance by FALUA ESPADRILLES, SL of its contents or services.

14. Written Notifications

By using this site, you agree with most of electronic communications or information. Notifications should be sent preferably by our contact form.

It is understood that the notifications have been received 24 hours after being sent an email. If you do not receive them please contact us via the contact form.

15. Independence and integration of clauses

The illegality, invalidity or ineffectiveness of any provision contained in these Terms shall not affect the efficiency of the rest, provided that the rights and dues of the parties would not be affected in an essential way. These terms must be replaced or integrated with others, being in conformity with the law, motivated by the aim of replacing.

16. Applicable law

The purchases made in www.espadrillesbarcelona.com are subject to Spanish law.
In case of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts, in case, will be able to use the legal rules

In case that the Purchaser lives outside Spain, or in case of a sale made by an employer, both parties hereby expressly waive any other jurisdiction, the Courts of Barcelona (Spain) .

 

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